Fault Tag

*Customer name:

Address:

Contact person:

Tel.:

Fax:

Category*: □ Replacement □ Repair □ Analysis

RMA code/SR*

Bom Code*

SN

Goods Description

Whether the Data in the Parts Removed

Fault Occurring Date*

Description of the Fault Phenomena*

Category No.*

Software Version

Customer Name

Property Owner*

□ Yes □ No

□ Yes □ No

□ Yes □ No

□ Yes □ No

Please help confirm the information below:

1. If the above returned BOM Code has the function of saving data, please delete the data saved in this BOM Code before returning to Huawei or removing the storage medium, like HD or CF Card. □ Yes □ No

2. Record any data that should be remained as follows:

Definition of Huawei Category No.: F001–Wear out Damaged, F003–Dead on arrival of spare parts, F005–Active Batch replacement by R&D request, F006–Faulty parts from Customer's R&R request, F009–Damaged by irresistible natural force (such as Earthquake, Lightning strike, Ground sea, Rainstorm, Flood), F056–Internal Return, F060–Good parts Return for testing

Note:

1. Items marked with asterisks (*) are mandatory.
2. Data Removal Notice: Removal/Deletion of Data prior to handing over products to Huawei for repair, replacement or other purposes is at customer's sole discretion. Huawei usually sends products to local, Hungary or China service centers and for data removal (hereafter "Send-Delete Operations"). It is considered that customer authorizes Huawei to take the Send-Delete Operations for products in case there is any data on the products received from customers.

   "Data" as used in this Notice means any data, fact or other information, including but not limited to information that could be used to identify an individual, e.g. name, email address, title, occupation, industry, telephone number, employer, family address, postal or other address, other contact information, and financial information.

   Customers should refer to Product Manuals for methods of deletion of data on the products. If there is no methods of deletion of data described in the Product Manuals or the methods described cannot be used, customer may adopt alternative means to delete data, such as degaussing or removing storage media from products.

   Huawei usually erases all the Data contained in the products received from customers. For product that is unrepairable or unreusable, Huawei implements irreversible means to destroy it, or follow customer's requirements.

   The information set forth in this Notice is only provided "as is" and is not considered any representation, warranty or guarantee from Huawei.