This section describes how to replace the hard disk as well as the precautions.
Precautions for using the hard disks
ESD bag
If a hard disk is faulty (for example, a hard disk failure log is generated on the USG), you can replace the hard disk. The hard disk can be replaced no matter when the USG is powered on or off. If the USG is powered off, skip 1 and do not run the disk offline command. The following procedure guides you through hard disk replacement while the USG is powered on:
If you remove and insert a hard disk without running the disk offline command first, the hard disk may be damaged, data in the hard disk may be lost, or the system may stop responding to services.

If a hard disk is faulty (for example, a hard disk failure log is generated on the USG), you can replace the hard disk. The hard disk can be replaced no matter when the USG is powered on or off. If the USG is powered off, skip 1 and do not run the disk offline command or press the OFL button. The following procedure guides you through hard disk replacement while the USG is powered on:
If you remove and insert a hard disk without running the disk offline command or press the OFL button first, the hard disk may be damaged, data in the hard disk may be lost, or the system may stop responding to services.

After replacing the hard disk, collect all tools. If the replaced hard disk is faulty, fill in the Repair Transmission Sheet and send the faulty module with the Repair Transmission Sheet to the equipment supplier or the specified repair service provider.